LPO Services: Specialist Legal Teams at Scale

Senior legal reviewers and specialist legal teams in Colombo, calibrated to international firm standards, scaling from a single matter to multi-thousand-document reviews. ISO/IEC 27001 certified.

Why This Service Exists

There is a category of matter work that fits nowhere well. It is too high in volume to sit on partner or associate time without destroying realisation, and too sensitive in judgement to hand to a generalist vendor whose reviewers rotate off the engagement every quarter.

Firms end up choosing between two bad options: absorb the work internally and watch write-offs climb, or push it to a low-cost provider and absorb the quality risk, the re-review cost and the client conversation that follows.

3Rive's LPO service is built for that middle. Senior reviewers and qualified lawyers in Colombo, calibrated to international firm standards, with continuity of reviewer teams across long-running engagements so the knowledge built on matter one is still there at matter forty.

How It Helps Clients

  • Senior reviewers with practice-area depth.Qualified lawyers and experienced reviewers who know the practice area, so judgement calls are made at the right level rather than escalated.
  • Continuity across long-running engagements.The same reviewer teams stay with the matter, so nothing has to be re-explained at the start of each batch.
  • Scales from one matter to multi-thousand-document reviews.Volume flexes with the matter without renegotiating the engagement each time.
  • ISO/IEC 27001 certified delivery.Data handling, access control and audit trail governed to a certified standard, with governance paths built around your firm's compliance requirements.
  • AI-augmented where it holds up.Review workflows use AI where accuracy thresholds are met and human reviewers where they are not, built and evaluated by the same team that runs our Claude deployments.
  • Reviewers matched to the matter.From insurance defence through to shipping and energy, the team is assembled around the practice area the work sits in.

What We Cover

Document Review and eDiscovery

  • First-level and second-level document review.
  • eDiscovery support, technology-assisted review and disclosure workflows.
  • Privilege review and redaction.

Transactional and Advisory Work

  • Contract drafting, review and abstraction at volume.
  • Transactional support across due diligence, post-completion and ongoing matter work.
  • Legal research and memorandum preparation.

Specialist and Practice-Area Depth

  • Senior reviewers and qualified lawyers across the practice areas below.
Insurance DefenceLitigation & DisputesCorporate & CommercialBanking & FinanceReal EstateEmployment & LabourRegulatory & ComplianceIntellectual PropertyAviationShipping & Energy

How It Works

1

Scoping

We assess the work against volume, turnaround, practice area, judgement level and confidentiality requirements.

2

Team Assembly

Reviewers and qualified lawyers matched to the practice area, with a named lead who stays with the engagement.

3

Protocol and Calibration

Review protocol agreed with your team, followed by a calibration set scored jointly before production review starts.

4

Pilot Batch

A defined first batch runs against agreed quality and throughput benchmarks, with joint QA review before scaling.

5

Scale to Run Rate

Volume expands with quality sampling maintained throughout and reviewer continuity preserved.

6

Governance and Reporting

Regular service reviews against agreed KPIs, with ISO/IEC 27001-certified data handling throughout.

Trusted By

Recognised in the legal tech industry

Named client references and case data are pending sign-off. Here's what's already public.

British Legal Technology Awards 2023 Finalist — Alliance of the Year
ISO/IEC 27001 Certified — Information Security Management
Case StudySee it in action: Global Top-30 Insurance-Led Law Firm

Definition

What is legal process outsourcing?

Legal Process Outsourcing

Legal process outsourcing, or LPO, is the delegation of legal work from a law firm or in-house team to an external provider, usually to handle work that is too high in volume for fee earner time. Common LPO work includes first and second-level document review, eDiscovery and disclosure support, privilege review and redaction, contract review and abstraction, and legal research. 3Rive delivers LPO from an ISO/IEC 27001-certified centre in Colombo, staffed by senior reviewers and qualified lawyers calibrated to international firm standards, with continuity of reviewer teams across long-running engagements.

Ecosystem

Explore related offerings

Resource Augmentation

The same reviewer pool, embedded directly into your team rather than managed as a service.

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AI

AI-augmented review, evaluated to the same standard that governs our Claude deployments.

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Cognitive Outsourcing™

AI-funded managed services for your back office — the natural upgrade path from LPO.

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Too big for your associates, too sensitive for a generalist.

Tell us the matter and the volume. We will tell you what team it needs.