Cognitive Outsourcing™: AI-Funded Managed Services for Your Back Office
3Rive takes operational ownership of a back-office or shared-services function, funds the AI redesign at its own cost, and shares the resulting savings with you.
Why This Service Exists
Law firms know AI can cut the cost of back-office and shared-services work, matter intake, contract review, billing, eDiscovery support, but few want to carry the capex, the vendor risk, or the retraining burden of building that capability themselves. Traditional legal process outsourcing lowers cost by moving headcount offshore; it leaves the technology shift, and the next round of savings, unfunded.
Cognitive Outsourcing™ was built to close that gap. It's a trademarked managed-services model, developed by 3Rive, where the firm funds the AI investment and only gets paid when the client saves money.
How It Helps Clients
- No AI capex or vendor risk.3Rive funds the AI redesign of your back-office function over the contract term. You don't buy software, hire an AI team, or carry the risk of a failed pilot.
- Savings shared on a defined split.Cost reductions from the AI redesign are split with you on a gain-share basis, starting at 60/40 and moving to 70/30 in your favour as the model matures.
- Your data stays governed.Delivery runs through 3Rive's ISO/IEC 27001-certified Colombo centre, with governance and escalation paths built around your firm's compliance requirements.
- AI assets transfer back to you.At the end of the contract term, the AI tooling and workflows built for your function transfer back to your firm, owned rather than licensed.
How It Works
Discovery and Scoping
3Rive's advisory team assesses the target function, contract review, intake, billing, eDiscovery support, against volume, turnaround and compliance requirements, benchmarking current cost and cycle time.
Delivery Model Design
We define the operating model: governance, data handling, and escalation paths suited to your firm's structure and jurisdictions.
Team and Technology Setup
The engagement is staffed from the Colombo delivery centre and configured with AI and workflow tooling against your systems and security requirements.
Pilot and Validation
A defined pilot period runs against agreed quality and speed benchmarks, with joint QA review before scaling.
Scale and Continuous Improvement
Volume expands to full run rate, with ongoing gain-share reviews and workflow redesign as AI capability matures.
Governance and Reporting
Regular service reviews against agreed KPIs, with ISO/IEC 27001-certified data handling throughout.
Trusted By
Recognised in the legal tech industry
Named client references and case data are pending sign-off. Here's what's already public.
Definition
What is Cognitive Outsourcing™?
Cognitive Outsourcing™
Cognitive Outsourcing™ is a trademarked managed-services model developed by 3Rive Technologies (UK trademark UK00004278423). Operational ownership of a law firm's back-office or shared-services function transfers to 3Rive. 3Rive funds AI redesign at its own cost over the contract term. Resulting cost savings are shared with the client on a gain-share basis, and all AI assets transfer back to the client at end of term.
Ecosystem
Explore related offerings
Legal Process Outsourcing
Document review, contract management, and legal research delivered by a trained offshore team.
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Resource Augmentation
Vetted legal and technology talent embedded directly into your team on flexible terms.
Learn moreReady to fund your AI transition without the capex?
Talk to us about which back-office function is the best fit for Cognitive Outsourcing™.